Return & Refund Policy
Thanks for shopping at Apple Vintage
We are a small company that offer a unique range of handcrafted crates & vintage goods
If you are not entirely satisfied with your purchase, we're here to help.
On the occasion of any problems please contact us .
Your enquiry will be dealt with quickly efficiently by a human.
You have 14 calendar days to initiate a return from the date of goods received by purchasing customer.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
For damaged/faulty goods please send us a picture as possible to initiate a damage/faulty return
We cannot currently offer exchanges on returned goods.
Sale items and/or goods described as seconds are non returnable under the conditions shown on product purchase page.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
The returnee will be responsible for covering the shipping costs of any items being returned*. Apple Vintage can arrange transport / collections if needed. These movements will initially be charged at selected couriers cost price.
Return delivery will be refunded on incorrect/ faulty/damaged goods if a faulty item return has been initiated
please contact us before returning .
Return Address: Apple Vintage Returns , Unit 1c Riverside, Bruton Somerset BA100EH