Return & Refund Policy

Thanks for shopping at Apple Vintage
We are a small company that offer a unique range of handcrafted crates & vintage goods

If you are not entirely satisfied with your purchase, we're here to help.
On the occasion of any problems please contact us  .
Your enquiry will be dealt with quickly efficiently by a human.

 

Returns

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

For damaged/faulty goods please send us a picture as possible to initiate a damage/faulty return

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item*.
Return delivery will be refunded on faulty/damaged goods if a faulty item return has been initiated
please contact us before returning .
*unless covered by the 1st purchase offer.